As we've explained here, Google likes to talk to companies that want to spend more money on ads. The only other support requests that connect you to a human are Google My Business or Google Corporate. Google My Business is Google's competitor to Yelp and other review websites. Google uses it to introduce business owners to their advertising products and so they actually provide customer service to business owners looking to improve their business listings. Be prepared to be "sold to" because Google My Business support is trained to sell AdWords.
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Percimais replied
295 weeks ago